California Privacy Rights (CCPA)
If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA). This section outlines your rights and how you can exercise them.
1. Right to Know and Access
You have the right to request information about the personal data we collect, use, disclose, and share. You can request details such as:
- The categories of personal information we have collected about you.
- The sources from which the information was collected.
- The business purpose for collecting or sharing the information.
- The categories of third parties with whom we share your information.
- The specific personal information we have collected about you.
2. Right to Delete
You can request that we delete any personal information we have collected about you, subject to certain legal exceptions (e.g., compliance with legal obligations, fraud prevention, or transaction records).
3. Right to Opt-Out of Sale or Sharing
Prostorez does not sell your personal information. However, if we engage in data-sharing practices in the future, you will have the right to opt out.
4. Right to Non-Discrimination
You will not be discriminated against for exercising your CCPA rights. We will not:
- Deny you goods or services.
- Charge different prices or rates.
- Provide a different level or quality of service.
How to Exercise Your Rights
To submit a CCPA request, please contact us using one of the following methods:
- Online Form
We will verify your request and respond within 45 days as required by law.
Authorized Agents
You may designate an authorized agent to make requests on your behalf. The agent must provide proof of authorization and verify their identity with us.
Data We Collect
We may collect the following categories of personal information:
- Identifiers: Name, email, phone number, billing/shipping address.
- Commercial Information: Purchase history and transactions.
- Internet Activity: Browsing behavior on our website.
- Payment Information: Processed securely through third-party providers.
For more details, please review our Privacy Policy.
Updates to This Policy
We may update this policy from time to time. Any changes will be posted on our website with an updated effective date.

PROstorez does not currently ship to locations outside of the U.S.
If you won’t be home for delivery, you can request to have your Prostorez package held at a FedEx facility for pickup.
To schedule a hold, have your tracking number ready and call FedEx Customer Service at 1-800-GoFedEx (1-800-463-3339) or create a FedEx Delivery Manager account at FedEx.com.
If you missed your delivery, the carrier may leave a missed delivery notice on your door or in your mailbox with instructions for pickup or redelivery. If no notice was left or you encounter any issues, please contact Customer Service for assistance.
support@prostorez.com
For more information visit the Return Policy
Prostorez is an online store offering a wide range of high-quality products at competitive prices, with reliable shipping and customer support.
Currently, Prostorez operates as an online store only, providing convenient shopping and fast delivery.
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on the carrier’s website.
We accept major credit cards, PayPal, and other secure payment options. You can view all available payment methods at checkout.