Accessibility Policy
Prostorez Accessibility Policy
Our Commitment
Prostorez is committed to making our website and services accessible to all customers, including those with disabilities. We strive to ensure that everyone can navigate, shop, and interact with our platform with ease.
Website Accessibility
We aim to comply with the Web Content Accessibility Guidelines (WCAG) to provide an inclusive online experience. Our website is designed to be:
- Keyboard navigable for users who rely on keyboard shortcuts.
- Screen reader compatible for visually impaired customers.
- Color contrast optimized to improve readability.
- Responsive across devices for seamless browsing on desktops, tablets, and mobile devices.
Ongoing Improvements
We continuously evaluate our website and digital content to enhance accessibility. Feedback from our customers helps us make necessary improvements to better serve all users.
Accessibility Support
If you experience any accessibility issues while using our website or need assistance with an order, please reach out to us:
We are happy to provide support and alternative solutions to ensure you can access our products and services.
Third-Party Content
While we strive to maintain accessibility across all website content, some third-party services and integrations may not be fully optimized for accessibility. We encourage feedback if you encounter any difficulties.
Feedback & Suggestions
We value your input! If you have any recommendations to improve our website’s accessibility, please contact us. Your suggestions help us enhance our platform to be more inclusive for everyone.
PROstorez does not currently ship to locations outside of the U.S.
If you won’t be home for delivery, you can request to have your Prostorez package held at a FedEx facility for pickup.
To schedule a hold, have your tracking number ready and call FedEx Customer Service at 1-800-GoFedEx (1-800-463-3339) or create a FedEx Delivery Manager account at FedEx.com.
If you missed your delivery, the carrier may leave a missed delivery notice on your door or in your mailbox with instructions for pickup or redelivery. If no notice was left or you encounter any issues, please contact Customer Service for assistance.
support@prostorez.com
For more information visit the Return Policy
Prostorez is an online store offering a wide range of high-quality products at competitive prices, with reliable shipping and customer support.
Currently, Prostorez operates as an online store only, providing convenient shopping and fast delivery.
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on the carrier’s website.
We accept major credit cards, PayPal, and other secure payment options. You can view all available payment methods at checkout.